Factory Small Cabinet
Care & Support
· Designed for lasting durability with proper care
· We carefully inspect and pack each piece before shipment
· Full support provided during the warranty period and beyond
Kindly note
Our furniture items are typically ready-to-use or require only simple assembly, which customers can generally handle themselves. Standard delivery does not include white-glove service. Should you require white-glove service (which includes delivery to a designated room, unpacking, placement, and removal of packaging waste), this is a paid add-on service that does not include installation. Please contact customer service or select the service link before placing your order.
For questions, customization inquiries, or design assistance, please contact:
📧support@balderlighting.com
We offer free shipping within the United States. Delivery times are estimates and cannot be guaranteed.
Processing & Shipping Time
Processing: 3–12 business days (secure lighting packaging)
Expedited Express: 9–14 business days
Sea Freight: 25–40 calendar days (default for items over 39" / 100 cm)
Need faster delivery? Contact us.
Special Cases
Out of Stock: We will notify you by email with the option to wait or cancel.
Customized Items: Ship within 5–15 business days after order confirmation.
Taxes & Duties
Import taxes and duties cover by us. Please check your local customs regulations.
Possible Delays
Delivery may be delayed due to weather, holidays, courier issues, or customs clearance.
Contact Us
Email: support@balderlighting.com
Phone: +1 (917) 605-7191
Hours: Mon–Fri: 9:00 AM – 6:00 PM
To ensure that you are satisfied with your purchase from Balderlighting, we provide video check and a 30-day return policy.
Before shipping, We are willing to provide packaging videos of your item(s) to show the details of the lights and package. Videos will be sent by email if you need it.
Customers initiating cancellations during transit are liable for incurred shipping costs. Outbound shipping is complimentary, but return/cancellation fees apply.
For more details, please refer to our RETURN & Refund Policy.
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